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Promotional Conditions

Isabella Oliver offers are only valid on the Isabella Oliver collection. The offers apply only to personal orders. Orders placed outside of the specified dates are not eligible for these offers and the offers cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. The discount offered will be applied at checkout after the promotional code has been entered. Orders that are considered to be commercial may be excluded from these offers. The offers are only valid while stocks last and are subject to availability. Normal return policy applies to these offers. These offers are not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Sale items, Outlet items, Gift vouchers, Footwear (FT807, FT872, FT883, FT886, FT887, FT888), Watches (AC403, AC404) and Sol Sana accessories (BG829, BG830) are excluded from offers.

FREE RETURNS on UK orders

FREE RETURNS is valid on orders returned within the UK only. Normal return policy applies to this offer. Free UK Returns is applied automatically at the checkout and can be used in conjunction with other Isabella Oliver promotions unless specifically stated. The free returns offer is not available during peak sale times and is not valid on Outlet. Isabella Oliver reserves the right to remove free returns at any time without notice. The parcel must be returned with the correct Royal Mail label via a Post Office. The item is your responsibility until it reaches us and the parcel is not tracked or insured should it be lost in transit.

TERMS AND CONDITIONS - OFFERS
 

15% OFF SALE DRESSES OFFER:

This offer is valid until midnight BST on Tuesday 25 July 2017 on the Isabella Oliver 'Sale Dresses' category only, when using the advertised code at the checkout. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Full-priced items, Other Sale items, Gift vouchers, Footwear, Watches and Jewellery are excluded from the offer. All orders are subject to acceptance under Isabella Oliver's promotional terms and conditions.

SALE 3FOR2 OFFER:

This offer is valid until midnight BST on Monday 17 July 2017 on the Isabella Oliver 'Sale' category when using the advertised code at the checkout. When three or more eligible items are added to your bag and the code applied, the lowest priced eligible item will be marked free. If you return or cancel an item in this promotion, the offer will no longer apply; the free item must also be returned and the free item cannot be returned for an exchange or for store credit. If you return any items purchased with this offer without returning the free item, Isabella Oliver reserves the right to charge you the cost of the free item at the time of the offer. This does not affect your statutory rights. All prices are subject to change and are only valid during sale periods. Orders placed outside of the offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the offer period. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Gift vouchers and full-priced items are excluded from the offer. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions

15% OFF SALE TOPS OFFER:

This offer is valid until midnight BST on Wednesday 12 July 2017 on the Isabella Oliver 'Sale Tops' category only, when using the advertised code at the checkout. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Full-priced items, Other Sale items, Gift vouchers, Footwear, Watches and Jewellery are excluded from the offer. All orders are subject to acceptance under Isabella Oliver's promotional terms and conditions.

25% OFF 25 MATERNITY STYLES:

This offer is valid until midnight BST Sunday 14 May 2017 on the Isabella Oliver '25% off 25 Maternity Styles' category, which includes selected styles and colours only. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Gift vouchers, full-priced Clothing, Outlet items, Footwear and Jewellery are excluded from the offer. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions.

SAMPLE SALE:

This offer is valid until midnight BST Monday on 1 May 2017 on the selected styles and colours in the Outlet category only. The offer is only valid while stocks last and subject to availability. All prices are subject to change and are only valid during sale periods. Orders placed outside of the Sale period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the sale period. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. The offer applies only to personal orders. Orders that are considered to be commercial may be excluded from this offer. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Full priced items and gift vouchers are excluded from the offer.

20% OFF DRESSES:

This offer is valid until midnight BST on Wednesday 31 May 2017 on the Isabella Oliver 'Dresses' category, when using the advertised code at the checkout. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Other Full-priced items, Sale items, Gift vouchers, Footwear, Watches and Jewellery are excluded from the offer. All orders are subject to acceptance under Isabella Oliver's promotional terms and conditions.

EXTRA 15% OFF MID SEASON SALE:

This offer is valid until midnight BST on Sunday 23 April 2017 on the Isabella Oliver 'Mid Season Sale' category, which includes selected styles and colours only, when using the advertised code at the checkout. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Gift vouchers, full-priced Clothing, Outlet items, Footwear and Jewellery are excluded from the offer. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions.

MID SEASON SALE:

This offer is valid on the selected styles and colours in the 'Mid Season Sale' category only. The discount has already been applied to applicable products. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. The offer is only valid while stocks last and subject to availability. All prices are subject to change and are only valid during sale periods. Orders placed outside of the Offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the Offer period. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders that are considered to be commercial may be excluded from this offer. Items bought with this offer can only be returned within 14 days of receipt of the parcel. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Full-priced items and Gift vouchers are excluded from the offer.

FRIENDS AND FAMILY OFFER:

This offer is valid until midnight GMT on Saturday 31 December 2018 on the Isabella Oliver collection when using the advertised code at the checkout. A minimum spend of £49 applies. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Sale items, Outlet items, Gift vouchers, Footwear, Watches and Jewellery are excluded from the offer. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions.

MAMA OFFER:

This offer is valid until midnight BST on Thursday 1 June 2017 on the Isabella Oliver collection when using the advertised code at the checkout. The Free Standard Delivery (3-5 working days) and returns applies to UK addresses only. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Sale items, Outlet items, Gift vouchers, Footwear, Watches and Sol Sana accessories are excluded from offers. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions.

REVIEW FEEDBACK OFFER:

This offer is valid until midnight GMT on Monday 1 May 2017 on the Isabella Oliver collection when using the advertised code at the checkout. This offer is redeemable only once per customer. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Sale items, Outlet items, Gift vouchers, Footwear, Watches and Sol Sana accessories are excluded from offers. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions.

TELL A FRIEND:

By entering the email addresses of your friends you are confirming that you have obtained their consent for this. Please note, you will be stated as the person who has made the recommendation in the email to your friend. This offer only applies to the Isabella Oliver and Baukjen brands. To qualify for this offer your friend must not be on our email subscribers list or an account member of Isabella Oliver or Baukjen. All orders are subject to acceptance under Isabella Oliver’s promotional conditions.

TERMS AND CONDITIONS - SALES

SALE & OUTLET STANDARD TERMS AND CONDITIONS:

This offer is valid only on selected items in the Isabella Oliver range. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. The offer is only valid while stocks last and subject to availability. All prices are subject to change and are only valid during sale periods.  This offer is only valid on selected colours and styles. The offer applies only to personal orders. Orders placed outside of the Sale period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the sale period. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions.Orders that are considered to be commercial may be excluded from these offers. Items bought with this offer can only be returned within 14 days of receipt of the parcel. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Full priced items and gift vouchers are excluded from the offer.

TERMS AND CONDITIONS - COMPETITIONS

MOTHER'S DAY WISH LIST COMPETITION:

This competition is open to customers aged 18 and over only. Entry into the competition is on acceptance of these Terms and Conditions. To enter into the competition, you must like the Isabella Oliver Facebook page and 'Love' a photo from our Mother's Day wishlist album. One person will be chosen as the winner and they will win the item in the photo that they Loved. All entries must be received by midnight on Sunday 26 March 2017 to be in for a chance to win. The winner will be selected at random and will be contacted via email on Monday 27 March 2017. If the selected winner cannot be contacted, or does not respond within 5 days of being notified, such potential winner shall forfeit any and all rights to the prize and, at the discretion of Isabella Oliver, an alternate potential winner may be selected. No cash alternative will be offered. The prize is not transferable and may not be purchased, sold, bartered or otherwise exchanged without the prior written permission of Isabella Oliver. All decisions of Isabella Oliver are final and binding in all respects. No responsibility is taken for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. No purchase is required to enter the competition. Isabella Oliver accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the competition or accepting the prize. The promotion is governed by English law. Isabella Oliver reserves the right to cancel or change the competition if it is reasonable to do so or if unforeseen circumstances arise. The competition is not open to employees of Isabella Oliver, their family members or anyone else connected with the competition.

Promoter: Isabella Oliver, The Postmen’s Office, 30 Leighton Road, London NW5 2QE.