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Promotional Conditions

Isabella Oliver offers are only valid on the Isabella Oliver collection. The offers apply only to personal orders. Orders placed outside of the specified dates are not eligible for these offers and the offers cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. The discount offered will be applied at checkout after the promotional code has been entered. Orders that are considered to be commercial may be excluded from these offers. The offers are only valid while stocks last and are subject to availability. Normal return policy applies to these offers (7 days for sale items). These offers are not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Sale items, Outlet items, Gift vouchers, Footwear (FT803, FT860, FT861, FT862, FT863, FT864, FT866, FT867, FT868, FT870 FT871, FT872, FT873), Watches and Jewellery (JW020, JW030, JW037, JW804, JW833) are excluded from offers.

FREE RETURNS on UK orders

FREE RETURNS is valid on orders returned within the UK only. Normal return policy applies to this offer. Free UK Returns is applied automatically at the checkout and can be used in conjunction with other Isabella Oliver promotions unless specifically stated. The free returns offer is not available during peak sale times and is not valid on Outlet. Isabella Oliver reserves the right to remove free returns at any time without notice. The parcel must be returned with the correct Royal Mail label via a Post Office. The item is your responsibility until it reaches us and the parcel is not tracked or insured should it be lost in transit.

TERMS AND CONDITIONS - OFFERS

MULTI-BUY:

This offer is valid on full-priced clothing in the Isabella Oliver range until midnight BST on 6th September 2015 when using the advertised code at the checkout. When purchasing one eligible item, a 15% discount will apply to that item. When purchasing two eligible items, a 20% discount will apply to both. When purchasing three or more eligible items, a 30% discount will be applied to the first three eligible items in your cart. The multi-buy discount can only be applied once to each shopping cart and can only be used once per customer. A 7 day return policy applied to purchases made with this offer. If you return or cancel an item where this promotion applied, the offer will no longer apply: all discounted items must be cancelled or returned, or you will be charged the full price of the item(s) you keep, or the relevant lower discount where applicable. This does not affect your statutory rights. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders placed outside of the offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. The offer applies only to personal orders. Orders that are considered to be commercial may be excluded from this offer. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. This offer is not valid in conjunction with any other Isabella Oliver offer or internet offer unless specifically stated. Outlet, Sale, footwear, jewellery and gift vouchers are excluded from the offer.

FRIENDS & FAMILY:

This offer is valid on the Isabella Oliver collection until midnight BST on 31 August 2015 when using the advertised code at the checkout. This offer is valid while stocks last and subject to availability. Items bought during this offer can only be returned within 7 days of receipt of the parcel. All orders are subject to acceptance under Isabella Oliver's promotional terms and conditions.

NEW SEASON:

This offer is valid on the Isabella Oliver New Season Collection until Midnight BST on 7th October 2015 when using the advertised code at the checkout. A minimum spend of £59 applies. All orders are subject to acceptance under Isabella Oliver's promotional conditions.

AFFILIATE NEW SEASON PROMOTION:

This offer is valid on the Isabella Oliver New Season Collection until Midnight BST on 7th October 2015 when using the advertised code at the checkout. The Free Standard Delivery (3-5 working days) and returns applies to UK addresses only. A minimum spend of £59 applies. All orders are subject to acceptance under Isabella Oliver's promotional conditions.

RED MAGAZINE:

This offer is valid on the Isabella Oliver Collection until Midnight BST on 12th December 2015 when using the advertised code at the checkout. A minimum spend of £59 applies. All orders are subject to acceptance under Isabella Oliver's promotional conditions.

MUMSNET:

This offer is valid until Midnight BST 12 September 2015 on the Isabella Oliver collection when using the advertised code at checkout. A minimum spend of £59 applies. The Free Standard Delivery (3-5 working days) and returns applies to UK addresses only. All orders are subject to acceptance under Isabella Oliver's promotional conditions.

TELL A FRIEND:

By entering the email addresses of your friends you are confirming that you have obtained their consent for this. Please note, you will be stated as the person who has made the recommendation in the email to your friend. This offer only applies to the Isabella Oliver and Baukjen brands. To qualify for this offer your friend must not be on our email subscribers list or an account member of Isabella Oliver or Baukjen. All orders are subject to acceptance under Isabella Oliver’s promotional conditions.

SMITH & FAMILY PROMOTION:

This 20% off offer is valid on the Isabella Oliver collection until midnight on 20 August 2015 when you spend £59 or more and use the advertised code at checkout. The offer applies only to new customers and to personal orders only. All orders are subject to acceptance under Isabella Oliver’s promotional conditions. Please note, this offer can only be redeemed once per unique customer.

IN ORDER OFFER:

This offer is valid on the Isabella Oliver collection until Midnight on 12 December 2015 when using the code advertised code at the checkout. This code can only be used once per customer. All orders are subject to acceptance under Isabella Oliver's promotional conditions.

TERMS AND CONDITIONS - SALES

WAREHOUSE SALE PROMOTION:

This offer is valid on Isabella Oliver sale categories until midnight BST on 23 August 2015 when using the advertised code at the checkout. The offer is only valid while stocks last and subject to availability. All prices are subject to change and are only valid during sale periods. Items bought with this offer can only be returned within 7 days of receipt of the parcel. Gift vouchers and full priced items are excluded from the offer. All orders are subject to acceptance under Isabella Oliver’s promotional terms and conditions.

SALE & OUTLET STANDARD TERMS AND CONDITIONS:

This offer is valid only on selected items in the Isabella Oliver range. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. The offer is only valid while stocks last and subject to availability. All prices are subject to change and are only valid during sale periods.  This offer is only valid on selected colours and styles. The offer applies only to personal orders. Orders placed outside of the Sale period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the sale period. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions.Orders that are considered to be commercial may be excluded from these offers. Items bought with this offer can only be returned within 7 days of receipt of the parcel. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Full priced items and gift vouchers are excluded from the offer.

TERMS AND CONDITIONS - COMPETITIONS

JULY SOCIAL MEDIA GIVEAWAY:

This competition is open to customers aged 18 and over only. Entry into the competition is on acceptance of these Terms and Conditions. To enter the competition, you must retweet the competition tweet from Isabella Oliver, or shared the competition post on Facebook as instructed. All entries must be received by midnight BST on the day promoted. Entries received after the closing date will not be processed. Winners will receive the featured piece in a sample size 10/S. No cash alternative will be offered. The winner will be selected at random and will be notified within 24 hours. The prize is not transferable and may not be purchased, sold, bartered or otherwise exchanged without the prior written permission of Isabella Oliver. If the selected winner cannot be contacted, or does not respond in 5 working days, such potential winner shall forfeit any and all rights to the prize and, at the discretion of Isabella Oliver, an alternate potential winner may be selected. All decisions of Isabella Oliver are final and binding in all respects. No responsibility is taken for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. No purchase is required to enter the competition. Isabella Oliver accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Competition or accepting the prize. The promotion is governed by English law. Isabella Oliver reserves the right to cancel the competition if it is reasonable to do so or if unforeseen circumstances arise. The competition is not open to employees of Isabella Oliver, their family members or anyone else connected with the competition.

TAG A FRIEND TO WIN:

This competition is open to customers aged 18 and over only. Entry into the competition is on acceptance of these Terms and Conditions. To enter the competition, you must have liked Isabella Oliver on Facebook and tag your friend in the post for a chance to win all items for yourself or them. All entries must be received by the Thursday at 12:00 PM BST. Entries received after the closing date will not be processed. Winners will receive the featured items in a sample size 10/S. No cash alternative will be offered. The winner will be selected at random and will be notified within 24 hours. The prize is not transferable and may not be purchased, sold, bartered or otherwise exchanged without the prior written permission of Isabella Oliver. If the selected winner cannot be contacted, or does not respond in 5 working days, such potential winner shall forfeit any and all rights to the prize and, at the discretion of Isabella Oliver, an alternate potential winner may be selected. All decisions of Isabella Oliver are final and binding in all respects. No responsibility is taken for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. No purchase is required to enter the competition. Isabella Oliver accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Competition or accepting the prize. The promotion is governed by English law. Isabella Oliver reserves the right to cancel the competition if it is reasonable to do so or if unforeseen circumstances arise. The competition is not open to employees of Isabella Oliver, their family members or anyone else connected with the competition.

WIN WEDNESDAY COMPETITION:

This competition is open to customers aged 18 and over only. Entry into the competition is on acceptance of these Terms and Conditions. To enter the competition, you must either (a) be following @IsabellaOliver on Twitter and retweet the competition tweet or (b) have liked Isabella Oliver Maternity on Facebook and like and share the competition post. All entries must be received by the Thursday at 9:00 AM BST following the Win Wednesday competition tweet. Entries received after the closing date will not be processed. Winners will receive the featured piece in a sample size 10/S. No cash alternative will be offered. The winner will be selected at random and will be notified within 24 hours. The prize is not transferable and may not be purchased, sold, bartered or otherwise exchanged without the prior written permission of Isabella Oliver. If the selected winner cannot be contacted, or does not respond in 5 working days, such potential winner shall forfeit any and all rights to the prize and, at the discretion of Isabella Oliver, an alternate potential winner may be selected. All decisions of Isabella Oliver are final and binding in all respects. No responsibility is taken for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. No purchase is required to enter the competition. Isabella Oliver accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Competition or accepting the prize. The promotion is governed by English law. Isabella Oliver reserves the right to cancel the competition if it is reasonable to do so or if unforeseen circumstances arise. The competition is not open to employees of Isabella Oliver, their family members or anyone else connected with the competition.

Promoter: Isabella Oliver, The Postmen’s Office, 30 Leighton Road, London NW5 2QE.