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Promotional Conditions

Isabella Oliver offers are only valid on the Isabella Oliver collection. The offers apply only to personal orders. Orders placed outside of the specified dates are not eligible for these offers and the offers cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. The discount offered will be applied at checkout after the promotional code has been entered. Orders that are considered to be commercial may be excluded from these offers. The offers are only valid while stocks last and are subject to availability. Normal return policy applies to these offers. These offers are not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Sale items, Outlet, Gift vouchers, Footwear (FT800, FT807, FT872, FT883, FT884, FT885), Watches (AC403, AC404) and Jewellery (JW836, JW837, JW838, JW839, JW840, JW841, JW842, JW843, JW844) are excluded from offers.

TERMS AND CONDITIONS - OFFERS

FRIENDS & FAMILY OFFER:

This offer is valid until midnight BST on Monday 29 August 2016 on the Isabella Oliver collection when using the advertised code at checkout. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Sale items, Outlet items, Gift vouchers, Footwear and Jewellery are excluded from the offer. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions.

DRESSES OFFER:

This offer is valid until midnight BST on 21 August 2016 on the Isabella Oliver Dresses category when using the advertised code at the checkout. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Sale items, Outlet items, Gift vouchers, Footwear, Watches and Jewellery are excluded from the offer. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions.

NEW SEASON EMAIL OFFER:

This offer is valid until midnight BST on Monday 15 August 2016 on full-priced Isabella Oliver clothing when using the advertised code at the checkout. Orders placed outside of the offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the offer period. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. The offer applies only to personal orders. Orders that are considered to be commercial may be excluded from this offer. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Footwear, jewellery, watches, gift vouchers, sale and outlet are excluded from the offer.

EXTRA % OFF SALE:

This offer is valid until midnight BST on Monday 8 August 2016 on the Isabella Oliver 'Sale' category when using the advertised at the checkout. The offer is only valid while stocks last and subject to availability. All prices are subject to change and are only valid during offer periods. Orders placed outside of the offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the offer period. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Gift vouchers and full-priced items are excluded from the offer. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions.

WIN BACK YOUR ORDER PROMOTION:

This promotion is valid on the Isabella Oliver clothing until midnight GMT on Sunday 31 July 2016. To enter simply place an order, to the maximum value of 350€ (excluding any delivery charges) within the promotion period. Orders which have a promotion code applied to them will not be entered into the prize draw. Each customer will only be entered once and their highest order value will be put forward. One in every nine eligible orders will be selected at random and refunded to the customer, excluding any delivery charges. Gift vouchers, shoes and jewellery will not be refunded. Winners will be contacted within 5 working days of the promotion end date. This promotion is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer. Winners must contact customer services if a refund or exchange is required, before posting any items. In the case of refunds/exchanges, the reimbursed amount will be adjusted to your new order value if this is less than the original order value. If the new order value exceeds the original order value, customers will be required to pay the difference. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions.

NEW SEASON OFFER:

This offer is valid until midnight BST on Sunday 7 August 2016 on the Isabella Oliver 'New Season' category when using the advertised code at the checkout. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Sale items, Outlet items, Gift vouchers, Footwear, Watches and Jewellery are excluded from the offer. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions.

REVIEW FEEDBACK OFFER:

This offer is valid until midnight BST on Wednesday 31 August 2016 on the Isabella Oliver collection when using the advertised code at the checkout. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Orders placed outside of the Offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the Offer period. Sale items, Outlet items, Gift vouchers, Watches and Jewellery are excluded from the offer. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions.

WELCOME OFFER:

This offer is valid until midnight GMT on Sunday 11 December 2016 on the Isabella Oliver collection when using the advertised code at the checkout. A minimum spend of 79€ applies. The offer is redeemable only by new customers. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Sale items, Outlet items, Gift vouchers, Footwear, Watches and Jewellery are excluded from the offer. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions.

TELL A FRIEND:

By entering the email addresses of your friends you are confirming that you have obtained their consent for this. Please note, you will be stated as the person who has made the recommendation in the email to your friend. This offer only applies to the Isabella Oliver and Baukjen brands. To qualify for this offer your friend must not be on our email subscribers list or an account member of Isabella Oliver or Baukjen. All orders are subject to acceptance under Isabella Oliver's promotional conditions.

TERMS AND CONDITIONS - SALES

SALE & OUTLET STANDARD TERMS AND CONDITIONS:

This offer is valid only on selected items in the Isabella Oliver range. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. The offer is only valid while stocks last and subject to availability. All prices are subject to change and are only valid during sale periods.  This offer is only valid on selected colours and styles. The offer applies only to personal orders. Orders placed outside of the Sale period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the sale period. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders that are considered to be commercial may be excluded from these offers. Items bought with this offer can only be returned within 14 days of receipt of the parcel. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Full priced items and gift vouchers are excluded from the offer.

TERMS AND CONDITIONS - COMPETITIONS

AW16 LAUNCH COMPETITION:

This competition is open to customers aged 18 and over only. Entry into the competition is on acceptance of these Terms and Conditions. To enter the competition, you must leave a comment tagging a friend on the ‘Happy 15K’ post on Isabella Oliver's Instagram account. The friend tagged will then need to like the image and follow Isabella Oliver on Instaqram in order to be entered into the competition. All entries must be received by midnight BST on Sunday 14 August 2016. Entries received after the closing date will not be processed. Fifteen winners will be selected at random to win a 60€ Isabella Oliver voucher. The winners will be contacted through Instagram within 48 hours days of the closing date. No cash alternative will be offered. The prize is not transferable and may not be purchased, sold, bartered or otherwise exchanged without the prior written permission of Isabella Oliver. If the selected winners cannot be contacted, or do not respond within 48 hours of being notified, such potential winner shall forfeit any and all rights to the prize and, at the discretion of Isabella Oliver, an alternate potential winner may be selected. All decisions of Isabella Oliver are final and binding in all respects. No responsibility is taken for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. No purchase is required to enter the competition. Isabella Oliver accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the competition or accepting the prize. The promotion is governed by English law. Isabella Oliver reserves the right to cancel or change the competition if it is reasonable to do so or if unforeseen circumstances arise. The competition is not open to employees of Isabella Oliver, their family members or anyone else connected with the competition.

Promoter: Isabella Oliver, The Postmen’s Office, 30 Leighton Road, London NW5 2QE.