Baukjen & Vanessa

WELCOME TO BAUKJEN & VANESSA'S DIARY

We are Vanessa Knox-Brien and Baukjen de Swaan Arons, the founders of Isabella Oliver. We started the business in 2003 for pregnant women who love clothes. Read our online diary here...

Baukjen & Vanessa

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What I would really like for Christmas...

.. I already have. I was over for dinner at my friend, Sara Berman's, house a few weeks ago and she gave me a gorgeous pair of gloves that I have worn ever since. Everywear I go, women stop me to ask where I bought them. If you love them too, you can buy them here.

Sara Berman Gloves.jpg

Posted by BdSA at 05:52 PM | Comments (1) | TrackBack (0)


Note for our customers

Hi,

as you may have noticed, we recently launched our new website. At the same time, we launched a new warehousing system which has created some problems for the various teams including the Customer services team. These two major changes, together with the high volume of sales, have meant that the Customer Services team have been and are working extremely hard to deliver the high standard of service they usually give. Please bear with us while we solve the final snags of the systems and soon our service will be better than ever. In the meantime thank you for your patience and also thank you to the Customer Services team for the exceptionally hard work they are putting in, Vanessa, Geoff and Baukjen

Posted by BdSA at 05:14 PM | Comments (0) | TrackBack (0)


The Weekend

We headed off to Istanbul for the weekend to celebrate Geoff's birthday. On the plane I read lots of magazines and then started to watch a film on my laptop called The Notebook. Not a good idea. Tears streaming down my face. I didnt have enough time to finish the film so in the taxi to the hotel I watched the rest, again tears. Geoff was handing me tissues. What a beautiful film but do make sure you have tissues at hand. Istanbul is a fabulous city to visit. Lots to see, fantastic restaurants, friendly people, a weekend is really too short.

Posted by BdSA at 11:54 AM | Comments (0) | TrackBack (0)


Happy Thanksgiving

All of us at Isabella Oliver would like to wish everyone a very Happy Thanksgiving with friends and family. Enjoy the Turkey and the Football and just being together!

All the best from The IO Team x

Posted by Vanessa1 at 02:34 PM | Comments (0) | TrackBack (0)


Touched

Today we received a card from a customer with a thank you and photos of her on her wedding day wearing the Belle Epoque dress. She looked absolutely beautiful. We were so flattered that she took the time to send us a card and photos, we were very touched. Thank you Mrs A, we very much appreciated it, Vanessa and Baukjen

Posted by BdSA at 02:58 PM | Comments (0) | TrackBack (0)


Vera Farmiga wears Isabella Oliver - Part Deux

A couple of weeks ago we spotted the lovely Vera Farmiga wearing Isabella Oliver for her David Letterman appearance, and last week the actress wore the Bracelet Portrait Top to the New York premiere of her latest film Nothing But the Truth.

vera.JPG

We think she looks great, and we would like to thank her for choosing Isabella Oliver again.

Posted by Holly at 10:33 AM | Comments (0) | TrackBack (0)


Congratulations Zoe!

Our lovely Zoe has just come back from a romantic weekend in New York with a (GORGEOUS) new sparkling ring on her finger!

zoe


Yes, he popped the question and though, in our excitement we forgot to ask, we are pretty sure she said yes!

Congratulations Zoe from all of us. We are so happy for you and well done Chris!

BVG and the IO Team xxx

Posted by Vanessa1 at 04:14 PM | Comments (1) | TrackBack (0)


Isabella Oliver asks customers to express themselves

Last week we launched an exciting new feature on the Isabella Oliver website, customer reviews. With the help of Bazaarvoice we are now asking customers to tell each other what they think of their purchases. We hope that it’ll make shopping more enjoyable for future customers as they’ll benefit from past customers' experience. It’s also great for us to get feedback (good or bad) on our styles directly from our customers.

There was much excitement in the office when we got out first review and we’re very proud to say it was a five out of five rating for the Ruffle Wrap Dress. Here’s what cat770 said:

Perfect Party Purchase
"I bought this dress for the Christmas season and to see me through the odd wedding early next year. I simply can't wait to wear it. The plum colour is perfect and the ruffles seem to fall in all the right places, however I wrap the dress around me. It was so beautifully wrapped - it was like receiving a present!"

Thank you Cat770.

We'd love to hear more feedback, to write a review, simply click onto the individual product you recently purchased and click the “write a review” or the “Be the first to write a review” link on the right hand side of the page.

And after all, it's lovely to express yourself.

Posted by Becky at 10:11 AM | Comments (0) | TrackBack (0)


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