1 800 961 4963 - - Do you need help? Contact Us
Promotional Conditions

STANDARD TERMS AND CONDITIONS

Isabella Oliver offers are only valid on Isabella Oliver collection. The offer applies only to personal orders. Orders placed outside of the specified date are not eligible for these offers and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders that are considered to be commercial may be excluded from these offers. The offer is only valid while stocks last and subject to availability. Normal return policy applies to this offer (7 days for sale items). This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Sale items, Gift vouchers, Footwear (FT803, FT821, FT829, FT837, FT838, FT839, FT840, FT841, FT842, FT843, FT844, FT846, FT847, FT848), Watches (AC827, AC828), Third party maternity Jeans (TR101, TR102, TR103, TR104, TR105)  are excluded from the offer.

THE END OF SEASON SALE – TERMS AND CONDITIONS:

The End of Season Sale is valid only on selected items in the Isabella Oliver range. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. The offer is only valid while stocks last and subject to availability. All prices are subject to change and are only valid during sale periods. This offer is only valid on selected colours and styles. The offer applies only to personal orders. Orders placed outside of the sale period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the sale period. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders that are considered to be commercial may be excluded from these offers. Items bought with this offer can only be returned within 7 days of receipt of the parcel. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Full priced items and gift vouchers are excluded from the offer.p>

FREE GIFT – TERMS AND CONDITIONS:

This offer is valid until 9am GMT on Friday 12 December 2014 when entering the promotional code GIFT23 at the checkout. The 15% discount is only valid on full-priced items in the Isabella Oliver collection and will be applied only to the first eligible item in your shopping cart. The free gift will be shown in your shopping cart once an eligible item is added to your cart and the code applied. This promotion can only be used once per customer and only one free gift will be issued per order. The free gift will be of similar value to the first eligible item in your shopping cart. The offer is not valid on sale items, footwear, jewellery, or third party maternity jeans. Items bought during this offer can only be returned within 7 days of receipt of the parcel. If the order is cancelled or items are returned, the offer will no longer apply. In the case your order is cancelled or returned the free gift must also be returned and the free gift cannot be returned for an exchange or for store credit. If you return the full priced item without returning the free gift (other than because of a fault), Isabella Oliver reserves the right to charge you for the free gift. Orders placed outside of the offer period or without using the promotional code are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Isabella Oliver reserves the right to modify or remove the promotion, or cancel orders at any time at its sole discretion. Please note that excessive abuse or misuse of the promotion may result in order or item cancellation(s). The offer is only valid while stocks last and subject to availability.

MATERNITY WINTER CLOTHES - TERMS AND CONDITIONS:

This offer is valid on the Isabella Oliver Maternity winter clothes category until Noon EST 10 December 2014 when using the advertised code at the checkout. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders placed outside of the offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. The offer applies only to personal orders. Orders that are considered to be commercial may be excluded from this offer. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Normal return policy applies to this offer. This offer is not valid in conjunction with any other Isabella Oliver offer or internet offer unless specifically stated. Sale items, footwear, watches, third party maternity jeans, jewelry and gift vouchers are excluded from the offer.

ESTYLIST APPOINTMENT VOUCHER – TERMS AND CONDITIONS

This offer is valid on the Isabella Oliver collection until midnight on 18 December 2014. Customers must complete an appointment with our eStylist service to receive the voucher and appointments are subject to availability. The discount will be applied upon entering your unique code at the checkout when spending $89 or more on eligible items. All orders are subject to acceptance under Isabella Oliver’s standard terms and conditions. Orders placed outside of the offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. The offer applies only to personal orders. Orders that are considered to be commercial may be excluded from this offer. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Normal return policy applies to this offer. This offer is not valid in conjunction with any other Isabella Oliver offer or internet offer unless specifically stated and can only be redeemed once per customer. Sale items, footwear, watches, jewelry, third party maternity jeans and gift vouchers are excluded from the offer.

CHRISTMAS GIFTS PINTEREST COMPETITION – TERMS AND CONDITIONS

Win a $150 gift voucher from Isabella Oliver and a personal styling session with our online e-Stylist

1. This Competition is open to customers aged 18 and over only.

2. To enter the competition, you must create a Pinterest board called Isabella Oliver Treats then pin images from our ‘GIFTS’ Pinterest board (http://pinterest.com/isabellaoliver/gifts/) along with at least 10 further images that fill you with festive cheer. The images must all have #IsabellaOliverTreats in the caption.

3. The closing date for entries is 23.59 GMT on 14th December 2014. Entries received after the closing date will not be processed. No cash alternative will be offered.

4. The winner will be selected at random.

5. One winner will win a $150 gift voucher from Isabella Oliver and a personal styling session with our online e-Stylist. The prize is not transferable and may not be purchased, sold, bartered or otherwise exchanged for value without the prior written permission of Isabella Oliver. The winner will be notified by email if provided when entering the competition and/or messaged on Pinterest. If the selected winner cannot be contacted, or does not respond within the time outlined below, such potential winner shall forfeit any and all rights to the prize and, at the discretion of Isabella Oliver, an alternate potential winner may be selected. All decisions of Isabella Oliver are final and binding in all respects.

6. The winner must claim their prize directly with Isabella Oliver (contact details will be provided to the winner), between 14th December 2014 and 18:00 GMT on 16th December 2014.

7. The offer is only valid while stocks last and subject to availability. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Sale items, Gift vouchers, Footwear, Watches, Jewellery and Third Party Maternity Jeans are excluded from the offer.

8. No responsibility is taken for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. Proof of delivery of the entry is not proof of receipt.

9. No purchase is required to enter the competition.

10. The Competition is not open to employees of Isabella Oliver, their family members or anyone else connected with the competition.

11. Entry into the competition is on acceptance of these Terms and Conditions.

12. Isabella Oliver accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Competition or accepting the prize.

13. The Promotion will be governed by English law.

14. Isabella Oliver reserves the right to cancel or change the competition if it is reasonable to do so or if unforeseen circumstances arise. Promoter: Isabella Oliver, The Postmen’s Office, 30 Leighton Road, London NW5 2QE.

SHOPPING SPECTACULAR - TERMS AND CONDITIONS:

The Shopping Spectacular offers are valid on the specified Isabella Oliver category or categories until midnight on the day stated. The discount will be applied upon entering the allocated code at the checkout. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders placed outside of the periods stated are not eligible for these offers and the offers cannot be applied or transferred to any previous or subsequent orders placed outside of the offer periods. All offers apply only to personal orders. Orders that are considered to be commercial may be excluded from these offers. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Normal return policy applies to these offers. These offers are not valid in conjunction with any other Isabella Oliver offer, with each other, or with any other internet offer unless specifically stated. Sale items, footwear, watches, accessories, jewelry, third party maternity jeans and gift vouchers are excluded from these offers.

WRAPPED RUCHED AND READY TO GO - TERMS AND CONDITIONS:

This offer is valid on the Isabella Oliver Wrapped, Ruched and Ready to go category only until Midnight GMT on 26 November 20144 when using the advertised code at the checkout. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders placed outside of the offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. The offer applies only to personal orders. Orders that are considered to be commercial may be excluded from this offer. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Normal return policy applies to this offer. This offer is not valid in conjunction with any other Isabella Oliver offer or internet offer unless specifically stated. Sale items, footwear, watches, third party maternity jeans and gift vouchers are excluded from the offer.

ASH FOOTWEAR FLASH SALE - TERMS AND CONDITIONS:

This offer is valid on selected styles and colors of Ash Footwear. The promotion is only on items in the Ash Flash footwear sale category until midnight on 23 November 2014. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders placed outside of the offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. The offer applies only to personal orders. Orders that are considered to be commercial may be excluded from this offer. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Normal return policy applies to this offer. This offer is not valid in conjunction with any other Isabella Oliver offer or internet offer unless specifically stated. Gift vouchers are excluded from the offer.

MATERNITY DRESS PROMOTION – TERMS AND CONDITIONS:

This offer is valid on the Isabella Oliver Maternity Dresses category until midnight on 26 November 2014 when using the advertised code at the checkout. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders placed outside of the offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. The offer applies only to personal orders. Orders that are considered to be commercial may be excluded from this offer. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Normal return policy applies to this offer. This offer is not valid in conjunction with any other Isabella Oliver offer or internet offer unless specifically stated. Sale items, footwear, watches, third party maternity jeans and gift vouchers are excluded from the offer.

SURVEY VOUCHER – TERMS AND CONDITIONS:

This offer is valid on the Isabella Oliver collection until midnight on 30 November 2014. The discount will be applied upon entering your unique code at the checkout when spending $99 or more on eligible items. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders placed outside of the offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. The offer applies only to personal orders. Orders that are considered to be commercial may be excluded from this offer. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Normal return policy applies to this offer. This offer is not valid in conjunction with any other Isabella Oliver offer or internet offer unless specifically stated and can only be redeemed once per customer. Sale items, footwear, watches, third party maternity jeans and gift vouchers are excluded from the offer.

MATERNITY DRESSES – TERMS AND CONDITIONS:

This offer is valid on the Isabella Oliver Maternity Dresses category only until 05:00 GMT on 12 November 2014 when using the advertised code at the checkout. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders placed outside of the offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. The offer applies only to personal orders. Orders that are considered to be commercial may be excluded from this offer. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Normal return policy applies to this offer. This offer is not valid in conjunction with any other Isabella Oliver offer or internet offer unless specifically stated. Sale items, footwear, watches, third party maternity jeans and gift vouchers are excluded from the offer.

SMITH & FAMILY PROMOTION - TERMS AND CONDITIONS

This 20% off offer is valid on the Isabella Oliver collection until 1900 EST on 20 August 2015 when you spend $99 or more and use the advertised code at checkout. The offer applies only to new customers and to personal orders onlyupdated!. Orders placed outside of the specified date are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. All orders are subject to acceptance under Isabella Oliver’s standard terms and conditions. Orders that are considered to be commercial may be excluded from these offers. Normal return policy applies to this offer. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or shipping offer unless specifically stated. Sale items, footwear, watches, third party maternity jeans and gift vouchers are excluded from the offer. Please note, this offer can only be redeemed once per unique customer.

WIN WEDNESDAY COMPETITION – TERMS AND CONDITIONS

This Competition is open to customers aged 18 and over only. Entry into the competition is on acceptance of these Terms and Conditions. To enter the competition, you must be following @IsabellaOliver on Twitter and should have retweeted the competition tweet, liked and shared the post on Facebook or you should regram the image posted on our Instagram page. All entries must be received by next day (Thursday) 9:00 AM BST. Entries received after the closing date will not be processed. No cash alternative will be offered. The winner will be selected at random and will be notified within 5 days of the closing date. One winner will receive the product mentioned in the UK Size 10 equivalent from Isabella Oliver. The prize is not transferable and may not be purchased, sold, bartered or otherwise exchanged without the prior written permission of Isabella Oliver. If the selected winner cannot be contacted, or does not respond within five (5) days, such potential winner shall forfeit any and all rights to the prize and, at the discretion of Isabella Oliver, an alternate potential winner may be selected. All decisions of Isabella Oliver are final and binding in all respects. No responsibility is taken for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. No purchase is required to enter the competition. The offer applies only to personal orders. Isabella Oliver accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Competition or accepting the prize. The Promotion will be governed by English law. Isabella Oliver reserves the right to cancel the competition if it is reasonable to do so or if unforeseen circumstances arise.

Promoter: Isabella Oliver, The Postmen’s Office, 30 Leighton Road, London NW5 2QE.

SALE STANDARD TERMS AND CONDITIONS

This offer is valid only on selected items in the Isabella Oliver range. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. The offer is only valid while stocks last and subject to availability. All prices are subject to change and are only valid during sale periods.  This offer is only valid on selected colors and styles. The offer applies only to personal orders. Orders placed outside of the Sale period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the sale period. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions.Orders that are considered to be commercial may be excluded from these offers. Items bought with this offer can only be returned within 7 days of receipt of the parcel. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Full priced items and gift vouchers are excluded from the offer.

TELL A FRIEND – TERMS AND CONDITIONS

By entering the email addresses of your friends you are confirming that you have obtained their consent for this. Please note, you will be stated as the person who has made the recommendation in the email to your friend. This offer only applies to the Isabella Oliver and Baukjen brands. To qualify for this offer your friend must not be on our email subscribers list or an account member of Isabella Oliver or Baukjen. The promotion code cannot be used in conjunction with any other offer. Sale items, Gift vouchers, Footwear (FT803, FT821, FT829, FT837, FT838, FT839, FT840, FT841, FT842, FT843, FT844, FT846, FT847, FT848), Watches (AC827, AC828), Third party maternity Jeans (TR101, TR102, TR103, TR104, TR105)  are excluded from the offer.

Promotional discounts shown online apply only to full price products. Promotions and offers are not available during sale periods. Only one promotion code can be used in a single order. Gift vouchers are excluded from all promotions.

The discount offered will be applied at checkout after the promotional code has been entered.