0844 8440448 (UK) - - Do you need help? Contact Us
Promotional Conditions

SALE STANDARD TERMS AND CONDITIONS

The End of Season Sale is valid only on selected items in the Isabella Oliver range. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. The offer is only valid while stocks last and subject to availability. All prices are subject to change and are only valid during sale periods.  This offer is only valid on selected colours and styles. The offer applies only to personal orders. Orders placed outside of the specified date are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the sale period. All orders are subject to acceptance under Isabella Oliver’s standard terms and conditions. Orders that are considered to be commercial may be excluded from these offers. Items bought with this offer can only be returned within 7 days of receipt of the parcel. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Full priced items and gift vouchers are excluded from the offer.

STANDARD TERMS AND CONDITIONS

Isabella Oliver offers are only valid on Isabella Oliver collection. The offer applies only to personal orders. Orders placed outside of the specified date are not eligible for these offers and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders that are considered to be commercial may be excluded from these offers. The offer is only valid while stocks last and subject to availability. Normal return policy applies to this offer (7 days for sale items). This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Sale items, Gift vouchers, Footwear (FT803, FT821, FT829, FT837, FT838, FT839, FT840, FT841, FT842, FT843, FT844, FT846, FT847, FT848), Watches (AC827, AC828), Third party maternity Jeans (TR101, TR102, TR103, TR104, TR105)  are excluded from the offer.

BUY 2 GET 1 FREE PROMOTION – TERMS AND CONDITIONS

This offer is valid on Sale categories only when using the advertised code at checkout. Please note the code can only be redeemed once per customer and the discount can only be applied once to each basket. The lowest priced item will be marked free in your basket. If the order is cancelled or items are returned, the offer will no longer apply. In the case your order is cancelled or returned, the free item must also be returned and the free item cannot be returned for an exchange or for store credit. If you return any items purchased with this offer without returning the free item (other than because of a fault), Isabella Oliver reserves the right to charge you the cost of the free item at the time of the offer. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. The offer is only valid while stocks last and is subject to availability. All prices are subject to change and are only valid during sale periods. Only selected colours and styles are included in the sale. The offer applies only to personal orders. Orders placed outside of the offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the offer period. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders that are considered to be commercial may be excluded from these offers. Items bought with this offer can only be returned within 7 days of receipt of the parcel. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Full priced items and gift vouchers are excluded from the offer.

EXTRA 15% OFF – TERMS AND CONDITIONS

This offer is valid until midnight  Thursday 17th July 2014 on Sale categories only when using the advertised  code at checkout. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. The offer is only valid while stocks last and subject to availability. All prices are subject to change and are only valid during sale periods. This offer is only valid on selected colours and styles. The offer applies only to personal orders. Orders placed outside of the specified date are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the sale period. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders that are considered to be commercial may be excluded from these offers. Items bought with this offer can only be returned within 7 days of receipt of the parcel. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Full priced items, footwear (FT800, FT801, FT824, FT825, FT826, FT827, FT828, FT830 ,FT833 FT834, FT835), sequin products (TP157), selected accessories (AC821, BG809), sunglasses (AC822, AC823, AC824) and gift vouchers are excluded from the offer.

WIN WEDNESDAY TWITTER COMPETITION – TERMS AND CONDITIONS

This Competition is open to customers aged 18 and over only. Entry into the competition is on acceptance of these Terms and Conditions. To enter the competition, you must be following @IsabellaOliver on Twitter and should have retweeted the competition tweet. All entries must be received by next day (Thursday) 9:00 AM BST. Entries received after the closing date will not be processed. No cash alternative will be offered. The winner will be selected at random and will be notified within 5 days of the closing date. One winner will receive the product mentioned in the UK Size 10 equivalent from Isabella Oliver. The prize is not transferable and may not be purchased, sold, bartered or otherwise exchanged without the prior written permission of Isabella Oliver. If the selected winner cannot be contacted, or does not respond within five (5) days, such potential winner shall forfeit any and all rights to the prize and, at the discretion of Isabella Oliver, an alternate potential winner may be selected. All decisions of Isabella Oliver are final and binding in all respects. No responsibility is taken for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. No purchase is required to enter the competition. The offer applies only to personal orders. Isabella Oliver accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Competition or accepting the prize. The Promotion will be governed by English law. Isabella Oliver reserves the right to cancel the competition if it is reasonable to do so or if unforeseen circumstances arise.

Promoter: Isabella Oliver, The Postmen’s Office, 30 Leighton Road, London NW5 2QE.

SOFA.COM COMPETITION – TERMS AND CONDITIONS

Isabella Oliver competition with sofa.com: £500 to spend

1. One winner will receive £500 to spend at sofa.com

2. Only one entry per household will be allowed into the prize draw

3. No cash alternative is available

4. The prize is not available in conjunction with any other offer

5. The prize is not transferable

6. The winner will be selected in a random draw following the competition closure at midnight on 28th June. 

7. The winners will be contacted within 14 days of the draw. In the event that a winner has not responded within 7 days of notification then the promoter reserves the right to reallocate the prize to a reserve winner

8. The winner must redeem their prize within 6 months of having acknowledged the prize

9. The prize can be redeemed towards the value of the order over the phone or at the sofa.com Chelsea showroom

TELL A FRIEND – TERMS AND CONDITIONS

By entering the email addresses of your friends you are confirming that you have obtained their consent for this. Please note, you will be stated as the person who has made the recommendation in the email to your friend. This offer only applies to the Isabella Oliver and Baukjen brands. To qualify for this offer your friend must not be on our email subscribers list or an account member of Isabella Oliver or Baukjen. The promotion code cannot be used in conjunction with any other offer. Sale items, Gift vouchers, Footwear (FT803, FT821, FT829, FT837, FT838, FT839, FT840, FT841, FT842, FT843, FT844, FT846, FT847, FT848), Watches (AC827, AC828), Third party maternity Jeans (TR101, TR102, TR103, TR104, TR105)  are excluded from the offer.

Promotional discounts shown online apply only to full price products. Promotions and offers are not available during sale periods. Only one promotion code can be used in a single order. Gift vouchers are excluded from all promotions. The discount offered will be applied at checkout after the promotional code has been entered.