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Promotional Conditions

Isabella Oliver offers are only valid on the Isabella Oliver collection. The offers apply only to personal orders. Orders placed outside of the specified dates are not eligible for these offers and the offers cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. The discount offered will be applied at checkout after the promotional code has been entered. Orders that are considered to be commercial may be excluded from these offers. The offers are only valid while stocks last and are subject to availability. Normal return policy applies to these offers (7 days for sale items). These offers are not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Sale items, Outlet items, Gift vouchers, Footwear (FT803, FT821, FT829, FT837, FT838, FT839, FT840, FT841, FT842, FT843, FT844, FT846, FT847, FT848), Watches (AC827, AC828), Third party maternity Jeans (TR101, TR102, TR103, TR104, TR105) and Jewellery (JW821, JW822, JW823, JW824, JW825, JW826, JW827, JW828, JW829, JW830, JW831, JW832) are excluded from offers.

FREE RETURNS on UK orders

FREE RETURNS is valid on orders returned within the UK only. Normal return policy applies to this offer. Free UK Returns is applied automatically at the checkout and can be used in conjunction with other Isabella Oliver promotions unless specifically stated. The free returns offer is not available during peak sale times and Isabella Oliver reserves the right to remove free returns at any time without notice. The parcel must be returned with the correct Royal Mail label via a Post Office. The item is your responsibility until it reaches us and the parcel is not tracked or insured should it be lost in transit.

TERMS AND CONDITIONS - OFFERS

MULTI-BUY:

This offer is valid on Isabella Oliver clothing until midnight on 26 April 2015. The 20% discount will be applied automatically to your shopping cart once two eligible items are added and the 30% discount will be applied automatically to your shopping cart once three or more eligible items are added. A maximum of three items will be discounted at 30% and the discount will apply to the first two or three items in your cart. The multi-buy discount can only be applied once to each shopping cart and can only be used once per customer. This offer applies to full-priced clothing only. If you return or cancel an item where this promotion applied, the offer will no longer apply and all items within the promotion must be cancelled or returned, or you will be charged the full price of the item(s) you keep. This does not affect your statutory rights. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the offer period. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or shipping offer unless specifically stated and normal return policy applies. Sale items, Outlet, footwear, watches, accessories, third party maternity jeans and gift vouchers are excluded from the offer.

WELCOME:

This offer is valid on the Isabella Oliver collection until Midnight GMT on 12 June 2015 when using the advertised code at the checkout. This offer applies only to new customers and can only be used once. All orders are subject to acceptance under Isabella Oliver's promotional conditions.

TELL A FRIEND:

By entering the email addresses of your friends you are confirming that you have obtained their consent for this. Please note, you will be stated as the person who has made the recommendation in the email to your friend. This offer only applies to the Isabella Oliver and Baukjen brands. Minimum spend of £99 required.  To qualify for this offer your friend must not be on our email subscribers list or an account member of Isabella Oliver or Baukjen. All orders are subject to acceptance under Isabella Oliver’s promotional conditions.

SPRING PROMOTION:

This offer is valid on the Isabella Oliver collection until Midnight GMT on 13 May 2015 when using the CX315 code at the checkout. All orders are subject to acceptance under Isabella Oliver's promotional conditions.

MARCH PROMOTION:

This offer is valid on the Isabella Oliver collection (including the A-List and Jersey Edits) until Midnight GMT on 23 March 2015 when using the advertised code at the checkout. All orders are subject to acceptance under Isabella Oliver's promotional conditions.

MOTHER'S DAY OFFER:

This offer is valid on the Mother's Day Edit until Midnight GMT on 16 March 2015 when using the advertised code at the checkout. All orders are subject to acceptance under Isabella Oliver's promotional conditions. All orders are subject to acceptance under Isabella Oliver's promotional conditions.

BABYWORLD:

This offer is valid until Midnight 31st March 2015 on the Isabella Oliver collection when using the advertised code at checkout. A minimum spend of £59 applies. The Free Standard Delivery (3-5 working days) applies to UK addresses only. All orders are subject to acceptance under Isabella Oliver's promotional conditions.

PRIMA BABY AND PREGNANCY:

This offer is valid until Midnight 24th April 2015 on the Isabella Oliver collection when using the advertised code at checkout. A minimum spend of £59 applies. The Free Standard Delivery (3-5 working days) applies to UK addresses only. All orders are subject to acceptance under Isabella Oliver's promotional conditions.

LOYALTY:

This offer is valid until Midnight 14th June 2015 on the Isabella Oliver Collection when using the advertised code at checkout. All orders are subject to acceptance under Isabella Oliver's promotional conditions.

MUMSNET OFFER:

Mumsnet offer is valid until midnight GMT 21 June 2015 when you spend £59 or more on the Isabella Oliver collection and use the advertised code at checkout. The Free Standard Delivery (3-5 working days) applies to UK addresses only. All orders are subject to acceptance under Isabella Oliver’s promotional conditions.

RED:

This offer is valid on the Isabella Oliver collection until midnight on 14 June 2015 when you spend £59 or more and use the advertised code at the checkout. The Free Standard Delivery (3-5 working days) applies to UK addresses only. All orders are subject to acceptance under Isabella Oliver's promotional conditions.

VOGUE:

This offer is valid on the Isabella Oliver collection until midnight on 21 June 2015 when you spend £59 or more and use the advertised code at the checkout. The Free Standard Delivery (3-5 working days) applies to UK addresses only. All orders are subject to acceptance under Isabella Oliver's promotional conditions.

SMITH & FAMILY PROMOTION:

This 20% off offer is valid on the Isabella Oliver collection until midnight GMT on 20 August 2015 when you spend £59 or more and use the advertised code at checkout. The offer applies only to new customers and to personal orders only. All orders are subject to acceptance under Isabella Oliver’s promotional conditions. Please note, this offer can only be redeemed once per unique customer.

VOUCHERBOX:

This offer is valid on the Isabella Oliver collection until midnight on 14 June 2015 when using the advertised code at the checkout. The Free Standard Delivery (3-5 working days) applies to UK addresses only. All orders are subject to acceptance under Isabella Oliver's promotional conditions.

OUTLET SALE:

This offer is valid on the Isabella Oliver Outlet categories until midnight on 29 March 2015 when using the advertised code at the checkout. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders placed outside of the offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. The offer applies only to personal orders. Orders that are considered to be commercial may be excluded from this offer. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. This offer is not valid in conjunction with any other Isabella Oliver offer, internet or delivery offer unless specifically stated. Full priced items and gift vouchers are excluded from the offer. Items bought from the outlet can only be returned within 7 days of receipt of parcel.

TERMS AND CONDITIONS - SALES

FOOTWEAR FLASH SALE:

This offer is valid on the Big Shoe Flash Sale category only until midnight GMT on 17th April. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. The offer is only valid while stocks last and subject to availability. All prices are subject to change and are only valid during sale periods. This offer is only valid on selected colours and styles. Orders placed outside of the offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the sale period. All orders are subject to acceptance under Isabella Oliver’s standard terms and conditions. The offer applies only to personal orders. Orders that are considered to be commercial may be excluded from these offers. Items bought with this offer can only be returned within 7 days of receipt of the parcel. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Full priced items and gift vouchers are excluded from the offer.

MID SEASON SALE:

The Mid Season Sale is valid only on selected styles and colours in the Isabella Oliver range. The offer is only valid on items in the Mid Season Sale category. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. The offer is only valid while stocks last and subject to availability. The offer applies only to personal orders. Orders placed outside of the sale period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the sale period. Prices are subject to change. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders that are considered to be commercial may be excluded from these offers. Items bought with this offer can only be returned within 7 days of receipt of the parcel. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Full priced items and gift vouchers are excluded from the offer.

OUTLET:

This offer is valid only on selected items in the Isabella Oliver range. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. The offer is only valid while stocks last and subject to availability. All prices are subject to change and are only valid during sale periods.  This offer is only valid on selected colours and styles. The offer applies only to personal orders. Orders placed outside of the Sale period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the sale period. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions.Orders that are considered to be commercial may be excluded from these offers. Items bought with this offer can only be returned within 7 days of receipt of the parcel. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Full priced items and gift vouchers are excluded from the offer.

TERMS AND CONDITIONS - COMPETITIONS

WIN WEDNESDAY COMPETITION:

This competition is open to customers aged 18 and over only. Entry into the competition is on acceptance of these Terms and Conditions. To enter the competition, you must either (a) be following @IsabellaOliver on Twitter and retweet the competition tweet or (b) have liked Isabella Oliver Maternity on Facebook and like and share the competition post. All entries must be received by the Thursday at 9:00 AM BST following the Win Wednesday competition tweet. Entries received after the closing date will not be processed. Winners will receive the featured piece in a sample size 10/S. No cash alternative will be offered. The winner will be selected at random and will be notified within 24 hours. The prize is not transferable and may not be purchased, sold, bartered or otherwise exchanged without the prior written permission of Isabella Oliver. If the selected winner cannot be contacted, or does not respond in 5 working days, such potential winner shall forfeit any and all rights to the prize and, at the discretion of Isabella Oliver, an alternate potential winner may be selected. All decisions of Isabella Oliver are final and binding in all respects. No responsibility is taken for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. No purchase is required to enter the competition. Isabella Oliver accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Competition or accepting the prize. The promotion is governed by English law. Isabella Oliver reserves the right to cancel the competition if it is reasonable to do so or if unforeseen circumstances arise. The competition is not open to employees of Isabella Oliver, their family members or anyone else connected with the competition.

Promoter: Isabella Oliver, The Postmen’s Office, 30 Leighton Road, London NW5 2QE.