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Promotional Conditions

STANDARD TERMS AND CONDITIONS

Isabella Oliver offers are only valid on Isabella Oliver collection. The offer applies only to personal orders. Orders placed outside of the specified date are not eligible for these offers and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders that are considered to be commercial may be excluded from these offers. The offer is only valid while stocks last and subject to availability. Normal return policy applies to this offer (7 days for sale items). This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Sale items, Gift vouchers, Footwear (FT803, FT821, FT829, FT837, FT838, FT839, FT840, FT841, FT842, FT843, FT844, FT846, FT847, FT848), Watches (AC827, AC828), Third party maternity Jeans (TR101, TR102, TR103, TR104, TR105)  are excluded from the offer.

ASH FOOTWEAR FLASH SALE - TERMS AND CONDITIONS:

This offer is valid on selected styles and colours of Ash Footwear. The promotion is only on items in the Ash Flash footwear sale category until midnight on 23 November 2014. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders placed outside of the offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. The offer applies only to personal orders. Orders that are considered to be commercial may be excluded from this offer. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Normal return policy applies to this offer. This offer is not valid in conjunction with any other Isabella Oliver offer or internet offer unless specifically stated. Gift vouchers are excluded from the offer.

MATERNITY DRESS PROMOTION – TERMS AND CONDITIONS:

This offer is valid on the Isabella Oliver Maternity Dresses category until midnight on 26 November 2014 when using the advertised code at the checkout. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders placed outside of the offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. The offer applies only to personal orders. Orders that are considered to be commercial may be excluded from this offer. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Normal return policy applies to this offer. This offer is not valid in conjunction with any other Isabella Oliver offer or internet offer unless specifically stated. Sale items, footwear, watches, third party maternity jeans and gift vouchers are excluded from the offer.

SURVEY VOUCHER – TERMS AND CONDITIONS:

This offer is valid on the Isabella Oliver collection until midnight on 30 November 2014. The discount will be applied upon entering your unique code at the checkout when spending £59 or more on eligible items. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders placed outside of the offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. The offer applies only to personal orders. Orders that are considered to be commercial may be excluded from this offer. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Normal return policy applies to this offer. This offer is not valid in conjunction with any other Isabella Oliver offer or internet offer unless specifically stated and can only be redeemed once per customer. Sale items, footwear, watches, third party maternity jeans and gift vouchers are excluded from the offer.

MATERNITY OFF-DUTY – TERMS AND CONDITIONS:

This offer is valid on the Isabella Oliver Maternity Off-Duty category only until 17:00 GMT on 17 November 2014 when using the advertised code at the checkout. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders placed outside of the offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. The offer applies only to personal orders. Orders that are considered to be commercial may be excluded from this offer. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Normal return policy applies to this offer. This offer is not valid in conjunction with any other Isabella Oliver offer or internet offer unless specifically stated. Sale items, footwear, watches, third party maternity jeans and gift vouchers are excluded from the offer.

MATERNITY CAPSULE WARDROBE - TERMS AND CONDITIONS:

This offer is valid on the Isabella Oliver Maternity Capsule Wardrobe category only until 17:00 GMT on 10 November 2014 when using the advertised code at the checkout. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders placed outside of the offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. The offer applies only to personal orders. Orders that are considered to be commercial may be excluded from this offer. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Normal return policy applies to this offer. This offer is not valid in conjunction with any other Isabella Oliver offer or internet offer unless specifically stated. Sale items, footwear, watches, third party maternity jeans and gift vouchers are excluded from the offer.

REFER A FRIEND - TERMS AND CONDITIONS:

By sharing your friend's details with us you are accepting that you have permission from them to do so. Your friend will be contacted with their voucher but will receive no further communication from us unless they opt in to our mailing list. For your friend to qualify for their voucher, they must not be on our email subscribers list or have a member account on Isabella Oliver, or have made a purchase before.

In order to benefit from this offer, you must complete the 'Tell a friend' form by midnight on 16 October ( http://www.isabellaoliver.com/uk#tell-a-friend). Upon submission of your friend's details, you will be presented with your unique voucher code in the pop up window.

Both voucher codes are valid on the Isabella Oliver collection when you spend a minimum of £79. The vouchers are valid until midnight on 24 October 2014. The vouchers can only be redeemed once per unique customer. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions. Orders placed outside of the offer period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. The offer applies only to personal orders. Orders that are considered to be commercial may be excluded from this offer. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. Normal return policy applies to this offer. This offer is not valid in conjunction with any other Isabella Oliver offer or internet offer unless specifically stated. Sale items, footwear, watches, third party maternity jeans and gift vouchers are excluded from the offer.

SMITH & FAMILY PROMOTION - TERMS AND CONDITIONS

This 20% off offer is valid on the Isabella Oliver collection until midnight GMT on 20 August 2015 when you spend £59 or more and use the advertised code at checkout. The offer applies only to new customers and to personal orders only. Orders placed outside of the specified date are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the period stated. All orders are subject to acceptance under Isabella Oliver’s standard terms and conditions. Orders that are considered to be commercial may be excluded from these offers. Normal return policy applies to this offer. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or shipping offer unless specifically stated. Sale items, footwear, watches, third party maternity jeans and gift vouchers are excluded from the offer. Please note, this offer can only be redeemed once per unique customer.

WIN WEDNESDAY TWITTER COMPETITION – TERMS AND CONDITIONS

This Competition is open to customers aged 18 and over only. Entry into the competition is on acceptance of these Terms and Conditions. To enter the competition, you must be following @IsabellaOliver on Twitter and should have retweeted the competition tweet. All entries must be received by next day (Thursday) 9:00 AM BST. Entries received after the closing date will not be processed. No cash alternative will be offered. The winner will be selected at random and will be notified within 5 days of the closing date. One winner will receive the product mentioned in the UK Size 10 equivalent from Isabella Oliver. The prize is not transferable and may not be purchased, sold, bartered or otherwise exchanged without the prior written permission of Isabella Oliver. If the selected winner cannot be contacted, or does not respond within five (5) days, such potential winner shall forfeit any and all rights to the prize and, at the discretion of Isabella Oliver, an alternate potential winner may be selected. All decisions of Isabella Oliver are final and binding in all respects. No responsibility is taken for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason. No purchase is required to enter the competition. The offer applies only to personal orders. Isabella Oliver accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Competition or accepting the prize. The Promotion will be governed by English law. Isabella Oliver reserves the right to cancel the competition if it is reasonable to do so or if unforeseen circumstances arise.

Promoter: Isabella Oliver, The Postmen’s Office, 30 Leighton Road, London NW5 2QE.

SALE STANDARD TERMS AND CONDITIONS

This offer is valid only on selected items in the Isabella Oliver range. Isabella Oliver reserves the right to cancel orders, modify or terminate a promotion at any time without notice. The offer is only valid while stocks last and subject to availability. All prices are subject to change and are only valid during sale periods.  This offer is only valid on selected colours and styles. The offer applies only to personal orders. Orders placed outside of the Sale period are not eligible for this offer and the offer cannot be applied or transferred to any previous or subsequent orders placed outside of the sale period. All orders are subject to acceptance under Isabella Oliver's standard terms and conditions.Orders that are considered to be commercial may be excluded from these offers. Items bought with this offer can only be returned within 7 days of receipt of the parcel. This offer is not valid in conjunction with any other Isabella Oliver offer, internet offer or delivery offer unless specifically stated. Full priced items and gift vouchers are excluded from the offer.

FREE RETURNS on UK orders

FREE RETURNS is valid on orders returned within the UK only. Normal return policy applies to this offer. Free UK Returns is applied automatically at the checkout and can be used in conjunction with other Isabella Oliver promotions unless specifically stated. The free returns offer is not available during peak sale times and Isabella Oliver reserves the right to remove free returns at any time without notice. The parcel must be returned with the correct Royal Mail label via a Post Office. The item is your responsibility until it reaches us and the parcel is not tracked or insured should it be lost in transit.

TELL A FRIEND – TERMS AND CONDITIONS

By entering the email addresses of your friends you are confirming that you have obtained their consent for this. Please note, you will be stated as the person who has made the recommendation in the email to your friend. This offer only applies to the Isabella Oliver and Baukjen brands. To qualify for this offer your friend must not be on our email subscribers list or an account member of Isabella Oliver or Baukjen. The promotion code cannot be used in conjunction with any other offer. Sale items, Gift vouchers, Footwear (FT803, FT821, FT829, FT837, FT838, FT839, FT840, FT841, FT842, FT843, FT844, FT846, FT847, FT848), Watches (AC827, AC828), Third party maternity Jeans (TR101, TR102, TR103, TR104, TR105)  are excluded from the offer.

Promotional discounts shown online apply only to full price products. Promotions and offers are not available during sale periods. Only one promotion code can be used in a single order. Gift vouchers are excluded from all promotions. The discount offered will be applied at checkout after the promotional code has been entered.